This Shipping Policy outlines the terms and conditions regarding the shipment of products purchased from our website. Aura Reveal is committed to providing a reliable and efficient shipping service to ensure that orders are delivered safely and within the estimated timeframes.
We offer various shipping options depending on the destination and the products ordered. Available shipping methods and estimated delivery times will be displayed at checkout.
Shipping costs are calculated based on the destination, weight, and dimensions of the package. The total shipping cost will be clearly displayed during checkout before the order is confirmed.
Orders are typically processed within 1–2 business days after payment has been successfully received. During peak periods or promotional events, processing times may be extended. Customers will receive an order confirmation email once the order has been placed.
Customers are responsible for providing accurate contact and delivery information at the time of purchase, including a valid email address. The order confirmation, shipping updates, and any digital components (such as aura analysis results) are sent to the email address provided.
Aura Reveal is not responsible for any issues resulting from incorrect or incomplete email addresses. If an error is identified, the customer must contact us within 1 hour of placing the order to request a correction. After this time, order processing begins and changes may no longer be possible.
Once the order is shipped, a tracking number will be provided by email. This tracking number can be used to monitor the delivery status via the carrier’s website. Delivery times may vary depending on the shipping provider and final destination.
Ireland: 2–4 business days
United Kingdom: 3–5 business days
Europe: 5–9 business days
United States and Canada: 7–12 business days
Rest of World: 10–15 business days
All delivery estimates are provided in business days (Monday to Friday) and are not guaranteed.
International shipping is available to most countries. Additional customs duties, import taxes, or local fees may apply upon arrival in the destination country. These charges are the sole responsibility of the recipient and are not included in the purchase or shipping price.
If an order is delayed, lost, or arrives damaged, customers must notify us within 7 days of the expected delivery date. We will investigate the issue and take appropriate steps to resolve it.
For more details about order changes, returns, or other policies, please refer to our Terms and Conditions.
